How To Exclude A Z-Wave Device Using The SmartThings App

If your SmartThings App is unable to discover a new device, chances are that you need to exclude the device before attempting to pair it with your App.


To exzlude a Z-Wave device in the SmartThings App:

  • Open your SmartThings App and Tap on the "Devices" Tab at the bottom of your screen


  • Tap on the Home Icon in the upper left of your screen


  • Tap on "All devices" near the bottom of the dropdown list


  • Find your SmartThings home Hub in the list of devices and tap on it.


  • Tap on the elispsis (3 dots) in the upper right hand of your App's screen.


  • Tap on "Z-Wave utilities"


  • Then tap on "Z-Wave exclusion"


  • Now follow the manufacture's instructions to delete the Z-Wave device from the current hub's network for from a previous hub's network.


Once your device is confirmed as successfully excluded,


then follow the manufacture's instructions to pair your new device with the SmartThings Hub.